Shipping policy
Shipping Method - India
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Please note that we do not accept Cash on Delivery (COD) for any orders. All prices listed are inclusive of GST.
Order Processing and Dispatch
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You will receive an email notification as soon as your order is confirmed. Order delivery is based on the selected shipping method.
Delivery Schedule
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Our courier partner is equipped to deliver shipments between Monday and Saturday (excluding Public Holidays) from 10 AM to 6 PM.
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Requests for address changes can only be accommodated if the order has not been shipped from our warehouse.
Tracking Information
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Once your package is dispatched, you will promptly receive an email containing your tracking information.
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While we are committed to assisting in tracking your parcel, we cannot be held responsible for delays caused by natural disasters or unforeseeable circumstances, especially if they are attributed to our delivery partner.
Customer Contact Details
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It is imperative that you correctly enter your contact details, including the country code and zip code.
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If your shipping pin code falls within a remote area, shipping charges may vary.
Contact Us
For any additional information or queries related to the dispatch of your order, please reach out to us at support@shopalloya.com.